Brand experience is defined as the entire set of perceptions, emotions, ideas, and behavioural responses evoked by brand-related stimuli that are part of a business's design and identity, packaging, communication, and setting.
It is the method through which a brand is developed in the consumer's mind throughout all interactions and engagements with or involving the brand. Brand experiences can be differentiated into two categories: controlled and uncontrolled. Brand experiences that are carefully planned, such as ads or products, are known as controlled brand experiences. Uncontrolled brand experience can happen in any interaction during which the consumer has an opportunity to observe the business's product "in action."
The complete Marketers checklist to planning your next brand strategy, designed to guide marketing teams through all steps required for a complete brand.
As a marketers, we are always expanding our knowledge and understanding of how branding and marketing can assist businesses to achieve growth. Sometimes this starts with knowing the basics of marketing terminology, such as answering the question What is a Brand Experience?
At Brand Agency Blunt Agency, we took the liberty of doing this legwork for you. We have compiled a comprehensive overview of marketing terms and words like Brand Experience. We also added links to further reading for those of you who would like to study branding and marketing Insights in more depth.
We hope you find this information useful on your own marketing journey. Let us know also if you have brand and marketing terms that should be included.
Recommended before commencing a rebrand, campaign ideation or marketing activity.